2023 round-up

A message from our Research Co-Directors

This year the Personal Finance Research Centre published 12 new research reports and 5 policy briefings. At the same time, our team have found time to respond to consultations and calls for evidence, write peer-reviewed journal articles, speak at conferences and on radio shows, and lead some of the projects that we’ll be reporting on in 2024.

All of this activity has the common goal of sharing our research as widely as possible and promoting our recommendations for changes to policy and practice that can improve situations for individuals and households.

In 2023, the cost-of-living crisis remained at the top of the policy agenda, and we spent the year researching its impact. Our Financial Fairness Tracker (in partnership with abrdn Financial Fairness Trust) has documented how UK households are coping. The 8th and 9th waves of the Tracker in May and October found ‘a new normal’ where some households are beginning to adjust to higher costs, but their overall financial wellbeing remains significantly worse than in 2020 and 2021. We also investigated the financial wellbeing of disabled people; considered the role that housing tenure plays in household finances; and collected first-hand testimonies from people who struggled with high energy costs last winter. In all our reports, we highlight the real-world implications of our findings and make evidence-based recommendations about how best to support those who need it.

As ever, collaboration has been a fundamental part of our research in 2023 – with other academics and research organisations, policymakers and practitioners, charities and civil society organisations, and – crucially – the lived experience experts and research participants whose views and experiences we seek to accurately represent through our work. Our thanks to everyone we’ve worked with this year.

If you haven’t already done so, we hope you find the time to engage with at least some of our research. And please do get in touch if you have any questions or reflections to share.

Wishing you all the best for the new year.

Sharon Collard and Sara Davies, Research Co-Directors


Research and policy

In 2023 we explored:

All of these outputs are available on our website.


🎉PFRC at 25🎉: UK Household Finance and Poverty Conference

Photo collage of peakers and delegates at the UK Household Finance and Poverty Conference in November 2023.
Speakers and delegates at the UK Household Finance and Poverty Conference in November 2023.

In November we hosted a one-day in-person conference to celebrate 25 years of PFRC, which was founded in 1998 by Professor Elaine Kempson. The conference agenda centred around three themes:

  • Reflections on the past, present and future of household finances through the lens of 25 years of impactful research.
  • The seen and unseen dimensions of poverty, with a focus on housing and energy.
  • Research into policy and practice.

Attended by over 80 delegates, it was a day of excellent keynote speeches, lively panel discussions and stimulating conversations. It was also a fantastic opportunity to catch up with old friends and colleagues and make new connections. Our thanks to everyone who joined us and helped make it such a great day.


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The economic impact of COVID in the UK depended on where you live

Shutterstock/3DJustincase

Julie MacLeavy, University of Bristol; David Manley, University of Bristol; Jamie Evans, University of Bristol, and Katie Cross, University of Bristol

COVID brought rapid and lasting economic change around the world. But in the UK, the level of impact depended on where you lived when the virus arrived.

Our research shows that the economic difficulties experienced during periods of social restrictions were particularly stark for those in deprived neighbourhoods.

During the first national lockdown, for example, we found that 23% of people in the most deprived parts of the UK were unable to afford day-to-day expenses or to save for the future. Food bank usage was reported at 9%. In the least deprived places, those figures were 6% and 0.5% respectively.

The impact on employment followed a similar pattern, with 10% of workers from the most deprived areas experiencing a job loss in the early months of the pandemic, compared with only 4% in the least deprived areas. Overall, the people who live in the UK’s most deprived neighbourhoods fell further behind through the pandemic.

This corresponds with previous data that lays bare how being poor limits a person’s ability to cope with – and recover from – abrupt changes in economic conditions. Mostly, this stems from a lack of capacity to soak up financial shocks (having savings, for example) and from the nature of state welfare provision.

With COVID, the sudden restrictions placed on the labour market, alongside an absence of childcare, placed many in uncharted waters. Among them, single-parent households were much more likely to have experienced job loss or a reduction in working hours.

A report by the independent Women’s Budget Group found that the socio-economic effects of COVID were particularly severe for women with disabilities, women from minority ethnic groups, and women of migrant status. Again, this underlines how the pandemic exposed and amplified existing vulnerabilities.

In terms of emergency support, the temporary universal credit increase (which provided an additional £20 a week to the standard allowance) helped to reduce overall inequality. And the furlough scheme (plus similar support for the self-employed) reached many in potential difficulty – but not all.

Brought in to prevent potential mass unemployment and pay workers a replacement wage, these policies excluded many in the most precarious positions, including an estimated three million on zero-hour contracts, agency workers and the newly self-employed.

But those eligible for employment support were not immune from difficulty. About one-third of the 11.2 million workers furloughed saw their income fall below the official low-pay threshold. A further 6% ended up behind with their bills as a result of large income falls, high expenses and low savings.

Filling the gaps in state support were family, friends and community groups, many of which were set up in direct response to the pandemic. Informal transfers of money from these sources were common for those on the lowest incomes, regardless of where they lived.

Continued risk

This highlights a failure of state support to fully mitigate the effects of COVID restrictions for those facing financial, food and housing insecurity. Despite the government spending over £70 billion on emergency financial assistance, a combination of insufficient payments and problems of access left many reliant on informal forms of support. In addition, there is evidence that the stigma surrounding benefits put a lot of people off applying for help, even when they really needed it.

Our analysis found that working-age adults were more likely to have received financial support from family or friends (8%) than apply for universal credit (4%). We also found that this kind of reliance was more likely among those who had been furloughed than those who had continued working through the pandemic, and even more widespread for those who had lost their job, suggesting that the furlough scheme, while not perfect, was better than mass job losses.

High street without shoppers.
Empty streets in April 2020.
Shutterstock/Kristin Greenwood

Today, while the worst effects of COVID seem to be behind us, the risks of job losses, business failures and debt defaults remain. In the UK, recession is expected, inflation is high, and energy bills are soaring. Of particular concern are those for whom the pandemic has increased their financial vulnerability. They are not well placed to weather this coming crisis.

Rather than scale back state financial support, the government needs to ensure the poorest and most vulnerable are protected. In doing so, they would guard against the scarring effects of unemployment and debt.

There is also a role for targeted regional investment. The financial impacts of the pandemic were most keenly experienced by those in places with long histories of deeply entrenched disadvantage. Without help, the hardship and insecurity wrought by the pandemic risks becoming ingrained, and with it, the geographical concentration of poverty that our analysis has uncovered.The Conversation

Julie MacLeavy, Professor of Economic Geography, University of Bristol; David Manley, Professor of Human Geography, University of Bristol; Jamie Evans, Senior Research Associate, University of Bristol, and Katie Cross, Senior Research Associate, University of Bristol

This article is republished from The Conversation under a Creative Commons license. Read the original article.

“Now is literally the worst time in decades to be entering the work force”: the impact of COVID-19 on university students’ finances

By Katie Cross and Sara Davies

As students return to University campuses, the discussion has largely focused on worries over increased COVID-19 rates. But our survey of University of Bristol students suggests their approaching financial position should also be cause for concern. 

The economic impact of COVID-19 has been both rapid and widespread. By June, the economy was around 17% smaller than it had been in February. The sharp increase in Universal Credit claims after lockdown was unprecedented, with almost 2.5 million household claiming between mid-March and late June. And the Office for Budget Responsibility is projecting an unemployment rate of 11.9 per cent in Q4 of 2020. It is a very uncertain time for all.

But one group whose financial position we have heard less about during this time is that of university students. Each year we conduct a survey for the University of Bristol’s Widening Participation team to look at the impact bursaries have on students, comparing the financial experiences of those from low- and middle-income backgrounds who receive financial support from the University, with those from higher-income backgrounds[1], who do not. This year the timing of the survey allowed us to ask students about their financial experiences both pre- and post-COVID, and to look at how they may have fared during the crisis.

Financial impacts so far

As with the wider UK population, COVID-19 and the subsequent lockdown has had an unparalleled impact on student employment. Prior to the pandemic half of students surveyed (51 per cent) were employed in some form. Since the outbreak however, over two thirds of those previously working were no longer doing so, with a further 12 per cent working fewer hours than before. Of those no longer working, two thirds said this was due to their employer being closed (either temporarily or permanently). Although the majority of students receiving some form of maintenance loan, earned income is still important to students in order to manage financially, particularly among those who are not in receipt of a bursary, where this loss of income could be worryingly detrimental.

My maintenance loan does not even cover my rent which means I have to borrow money from family and work in order to cover my rent and food.”  – Year two, unfunded

Overall, the impact of coronavirus on the students we spoke to had been fairly evenly split across those finding it easier to manage financially (30 per cent), much the same (40 per cent) and harder to manage (30 per cent).

This means that, for the majority of students, COVID-19 had not had any major negative impact on their financial situation. Indeed, nearly half said they had been able to save money as their costs had generally reduced – a finding which is perhaps unsurprising as lockdown prevented social spending. A third also reported not having to pay for their final term of accommodation, representing a further considerable saving. This does, however, still leave 65 per cent of students paying for at least part, if not all, of their accommodation for the summer term, despite no physical teaching and (for the majority) returning home. Unsurprisingly the majority (95 per cent) of those who weren’t required to pay for their final term of accommodation were first year students (typically living in University owned halls), as opposed to second and third year students who were more likely to rent privately.

“No change at all despite the fact that our bills are included in rent so we are paying more for water, electricity etc that none of us are using (no one living there at the moment). When we contacted to ask for some reduction in rent, we were told that the property is the landlord’s primary source of income (seems an irrelevant argument) so we wouldn’t get any reduction.” – Year two, funded

Overall, 3 in 10 reported their costs and outgoings being harder to manage due to the outbreak. This rises to over half for mature students (who were more likely to have financial dependents) and around two-fifths for those who had lost income from employment.

Support from family

Many students rely on financial support from their families and friends to manage. Indeed, eligibility for bursaries and maintenance loans is based on parental household income from the previous tax year, and there is an expectation that those from higher-income households will receive support from their family. Almost two thirds of Bristol students who were ineligible for bursaries relied on support from family and friends, with 19 per cent having their accommodation paid for and 57 per cent receiving a set amount of money each week or month. Since the outbreak, a small number of (mainly non-bursary) students had received additional support from family or friends. Mature students were also more likely than younger students to have turned to family and friends for financial support since the lockdown, whereas beforehand they were significantly less likely to have done so.

However, the ongoing impact of COVID-19 – particularly once the furlough scheme comes to an end – may have dramatic impacts on family household income, and the worry is that students may fall through a gap, without university funding or family support.

“[I have] concern over lack of employment for my parents, who I rely on financially to pay for my living and accommodation in Bristol, as my maintenance loan was significantly lower than my accommodation cost.” – Year one, unfunded

Prospects

While almost a third of students were currently finding it harder to manage financially, even more were worried about the coming academic year. Half were concerned over their lack of paid employment/income during the holidays or coming year and 41 per cent were worried about how they would manage financially in the Autumn term. Those who usually rely on paid work may run into financial difficulties, particularly if they are unable to return to work or find alternative employment. In our survey, over a third who worked considered employment income ‘very important’ to financially continuing at the University.

It is also important to consider the longer-term financial impact and job prospects for students. The unemployment rate is expected to rise to almost 12 per cent by the end of the year, and those who have recently left education are likely to be disproportionately affected. We are already seeing a reduction in job vacancies and in our survey 69 per cent reported being generally worried about their future, with nearly four in ten third-year students concerned over their post-graduate prospects since COVID-19.

Now is literally the worst time in decades to be entering the work force.” – Year three, funded

Given the general worry about the future, concern over personal and familial health, uncertainty around teaching in the coming year and reduced socialising with friends, it is unsurprising that some students also commented on the negative impacts on their mental health.

“Due to some of my family members being high at risk to corona, I am increasingly anxious as to what is going to happen to them. My mental health has suffered a lot from being very isolated over the Easter term. I am worried that the global economy is about to collapse and the whole world is going to go into recession. So all in all, quite a lot to be stressed about.” – Year one, funded

“My depression has got much worse, my father is at risk, I am struggling to focus at all so I am behind in all of my work and I don’t know how I will cope financially if I cannot work in the summer” – Year two, funded  

Overall, the student community has faced an unprecedented situation with remarkable resilience, but it is apparent that the challenges brought by COVID-19 will impact students for a long time to come. It is crucial that universities understand that, for some students at least, it will be much harder to manage financially than in previous years, and institutions therefore need to provide an appropriate level of practical and pastoral support to help them.

Firstly, we need greater recognition of how important earned income is to students’ financial position and participation at university. Secondly, the increased likelihood of financial difficulty among families of students should be considered, and the impact of this on students – both financially and emotionally – given the role that family support plays in getting by while at university. This suggests that there will be a need for a well-funded and accessible hardship fund in the coming years, because increased financial difficulties may well effect likelihood of withdrawal from studies.

Some students will need more help than others; previous surveys have found that bursaries appear to have some protective effect, therefore attention should also be given to those from higher-income households, particularly those just outside of eligibility, as they are more likely to rely on income from employment. Mature students, who we have previously found struggle financially more than their younger peers, are already turning to their families for support in greater numbers, but what about those who do not have people to turn to?

Finally, the ongoing emotional toil of dealing with a global crisis should not be underestimated. It is worrying enough leaving university in normal times, let alone doing so during a time of recession and increasing unemployment. Giving students as much support and guidance as possible, both to manage during their studies, and to help them to prosper as they leave, is going to be vital over the next few years.


[1] Low income = Residual Household Income (RHI)  > £25k; Mid income = RHI £25-44k; Higher income =RHI £43-80k

Introducing Katie Cross, PFRC’s new Research Associate

Katie Cross

By Katie Cross

When I applied for a job at the University of Bristol’s Personal Finance Research Centre (PFRC) three months ago, I never expected my first week would be spent working from the comfort of my own home. No commute, no struggling to navigate my way around campus and no face-to-face introductions with colleagues. Instead I find myself writing this blog as a way of introducing myself to everyone at the University and to those within the wider research community.

So hello, I am Katie the new Research Associate at the PFRC. My background is in quantitative, policy-focused research, most recently working for the Association of Convenience Stores, a trade association that lobbies government on behalf of small shops. The best thing about working in an applied social research setting is that your research can have a direct impact; the intention is that the findings you produce will be used to inform and drive change. This was just one of the reasons I was drawn to working for the PFRC.

Moving into personal finance and being able to work at the University is an extremely exciting opportunity, which will bring with it a whole host of new experiences. But researching small shops has more in common with personal finance than you might think.

Access to cash

Firstly, during my time at ACS I saw how many people were dependent on the financial services that local shops offer, including post offices, cash machines and bill payment terminals. From a business perspective it is important that offering these services remains viable, as retailers can end up operating them at a loss, replacing ATMs with pay-to-use models or removing them all together. From a personal finance perspective, the removal of these services can be detrimental, especially to the most vulnerable. Almost half of the UK population (47%) believe it would be personally problematic if there was no cash in society and 17% (over 8 million adults) would struggle to cope without it. These figures were reported prior to the coronavirus outbreak, which will only have brought this into the spotlight even further. With hygiene concerns around the use of cash, an increase in the contactless card payment limit and more shops only accepting card, it is now even more important that we do not leave those who rely on cash behind. This makes the work that the PFRC and Dr Daniel Tischer are doing with the Financial Conduct Authority, Payment Systems Regulator and various industry stakeholders on mapping access to cash across the country even more valuable.

Helping people in vulnerable situations

Secondly, helping people in vulnerable situations is a top priority for the PFRC, and the same is often true of local shops. I was always impressed by how much local shops do for their communities, whether this is through delivery services for the elderly, training staff to become dementia friends, or just being there for people who don’t have anyone else to talk to. This has become more apparent during this unprecedented period, with shops going even further to get vulnerable customers the help they need. With Coronavirus pushing many more into vulnerable situations, this is now more important than ever. If the virus has taught us anything, it is that our lives and personal circumstances can change quickly, and sometimes with very little warning.

It is with that in mind that I start my new role.

I am really looking forward to working within the area of personal finance, especially at a time of such great economic uncertainty when we need this research more than ever. I can’t wait to use my past experience and research abilities to help inform all areas of personal finance and help drive change for those who need it.