Disabled people are already cutting back on costs more than others – for many, the £150 cost of living payment won’t do much to help

NDAB Creativity / Shutterstock

Sharon Collard, University of Bristol and Jamie Evans, University of Bristol

Even before the current cost of living crisis, disabled people were much more likely than non-disabled people to be in poverty and living on inadequate incomes. Now, spiralling living costs are adding to years of financial disadvantage. Our new analysis of YouGov survey data starkly illustrates the situation, showing that three in ten disabled households are in serious financial difficulty.

The UK government has announced several measures that will provide some relief for many, including an energy price freeze and payments totalling £650 for people on means-tested benefits. All households will also receive a £400 reduction in energy bills via instalments spread over six months, and 8 million pensioner households are receiving a separate one-off payment of £300.

Disabled people who receive benefits that aren’t based on income (non-means-tested) will also get a one-off cost of living payment of £150. But while these measures are welcome, this amount is a fraction compared to the additional costs disabled people typically have to cover.

Disabled households often need to spend more on essentials like heating and insurance, as well as necessary equipment, therapies and support. In 2019, disability charity Scope estimated that disabled people in the UK face extra costs of £583 per month, on average. For one fifth of disabled people, this “disability price tag” was over £1,000.

Rising energy costs are particularly impacting households that need to run vital equipment. Wheelchairs, feeding and suction pumps, or ceiling hoists all need to be constantly charged. Some people may also need additional heating to stay warm to prevent pain or seizures.

Considering these already higher costs, it should not come as a surprise that disabled households are disproportionately cutting back or doing without compared with other households. We found that four in ten have cut back on overall spending in 2022, and half have already struggled to keep their home warm this year. Similar proportions have reported reducing their use of the cooker and shower.

Around one in ten non-disabled households report that rising costs mean they are eating fewer meals. This rises to three in ten among disabled households. A survey conducted by the charity Family Fund found that half of carers looking after disabled children have skipped meals in the last year. We increasingly hear about “choosing between heating and eating”, but there are concerning reports of some being forced to choose between heating and medication.

Many disabled households are already at a breaking point, even before we enter a more costly winter. There is nothing else these families can cut back on. The situation is so dire for some that for the first time in its history, the deaf-blind and complex impairments charity Sense is giving cost of living grants of £500 directly to families.

When work and benefits aren’t enough

Soaring inflation means that disabled people in employment are experiencing the same real terms fall in wages as the rest of the working-age population. Around half of working-age disabled people are in work, but many others are excluded from participating in the labour market.

There is a large gap between the rate of disabled and non-disabled people in employment, for many reasons including structural and discriminatory barriers. Disabled people are also underemployed due to the quality of jobs on offer to them, forced to take lower-skilled or lower-paid roles offering fewer or infrequent hours.

Across all UK households in serious financial difficulty, disabled households are much more likely to have no earners than their non-disabled counterparts. But with a quarter of disabled households who have two full-time workers currently in serious financial difficulty, work is by no means a guarantee of avoiding hardship. In-work poverty disproportionately affects disabled people.

Close up photo of a woman's hands against an old-fashioned radiator
Rising energy costs are particularly harmful to disabled households.
Zvone / Shutterstock

Disabled people are more likely to engage with the social security system. This is partly due to their lower employment rate, but also because there are benefits available to assist with the higher cost of living with a disability. State benefits for disabled people rose by 3.1% in April.

But, as is the case with earned income, rising inflation means that benefits are shrinking in real terms. For disabled households, this means substantial monthly financial losses.

Families with a disabled adult were among the hardest hit groups from changes to the social security system in the 2010s, with the inadequacy of provision for disabled people attracting widespread criticism. The process of applying for disability benefits has been described by disability campaigners and charities as complicated and inhumane.

For lower-income disabled households, these new cost of living payments will be insufficient or at best, a short-term solution to longstanding financial inequalities. These disadvantages are more widely corrosive, driving social exclusion, limiting agency and choice, and ultimately impacting people’s mental health and wellbeing.

To meet the scale of the crisis faced by disabled households, longer-term solutions – such as proposals for a decent social security system – are certainly needed if we are to avoid a further decline in living standards.The Conversation


Sharon Collard, Professor of Personal Finance, University of Bristol and Jamie Evans, Senior Research Associate in personal finance, University of Bristol

This article is republished from The Conversation under a Creative Commons license. Read the original article.

Debt advice can be life-changing, but advisers can’t work miracles

By Sharon Collard and Jamie Evans

Two years on from the start of the Coronavirus pandemic, at least 8.5 million people in the UK need debt advice from a regulated provider, fuelled by a cost of living crisis that is stretching the finances of millions of UK households to breaking point. Even so, our research suggests that only a minority of people who would benefit from debt advice will actually seek it – a conundrum that has exercised the debt advice sector, creditors, regulators and governments for decades. Where people do seek debt advice, the evidence shows that only a minority get all the information or help they feel they need.

The Coronavirus Financial Impact Tracker was commissioned by abrdn Financial Fairness Trust in March 2020 to capture the financial impact of pandemic on UK households through a series of periodic cross-sectional online surveys conducted by YouGov and analysed by the University of Bristol’s Personal Finance Research Centre. Five surveys were conducted over the course of the pandemic, the last one in October 2021.

One of the things the surveys ask about is whether people sought debt advice from any free-to-use debt advice providers (such as Citizens Advice, National Debtline, StepChange Debt Charity) or fee-charging companies. Looking at the survey findings from October 2021, we see that only 5% of UK households said they had received any spoken advice about their financial situation since the start of the pandemic; 7% had received online advice (e.g. via by WhatsApp or webchat); and 4% had received both spoken and online advice (Table 1).

Not surprisingly, households in worse financial situations were more likely to have received advice over that period – 17% of households classed as ‘in serious financial difficulty’ had received spoken advice; 26% had received online advice and 13% had received both spoken and online advice (Table 1). That still means most households ‘in serious financial difficulty’ did not get any information or help about their financial situation from a debt advice provider, even though 93% of them said thinking about their financial situation made them anxious, 85% were struggling to pay for food and/or bills, and 55% were in arrears on at least one bill/credit commitment.

It could be that government financial support and payment deferrals from lenders helped many of these households weather the financial impact of the pandemic, but such assistance is unlikely to have resolved underlying debt problems. They may also have relied on self-help and obtained the information they needed from other sources that we did not ask about in the survey.

Table 1

We also asked advice-seekers whether they received all the information or help they needed from the debt advice provider they contacted. Almost half (46%) of all advice-seekers said they only received some of the information or help they needed; and a further 14% said they received none. This picture was amplified among advice-seekers who were ‘in serious financial difficulty’, where only a quarter (25%) said they received all the information or help they needed (Table 2).

Table 2

These findings raise some fundamental questions about why people aren’t seeking help who seem to need it; but also why most advice seekers are not getting all the information or help they feel they need – particularly those ‘in serious financial difficulty’.

Despite all the positive help that debt advice agencies provide, there are limits to what can be achieved for people in serious difficulties who have little or no spare income to pay back what they owe and for whom bankruptcy or debt relief fees may be prohibitive. In some cases, debt advisers may be able to do no more than confirm there is no real tangible help available or any recourse to additional financial support. This points to the need for wider reforms outside the debt advice sector such as adequate state safety nets, real living wages and better access to debt relief.

In addition, advice-seekers may need other services such as welfare benefits advice or legal help with their debts that debt advice services can’t offer. It could also be the case that people have expectations of debt advice services that exceed the reality of what these services can offer. Addressing these questions is important to ensure that debt advice reaches more people who need it and delivers good outcomes for the people who use it.